Terms of Service

Last updated: 1 June 2026

These Terms of Service ("Terms") govern your use of the EverPitch platform ("EverPitch", "the Service"), operated by Astrondo Ltd, a company registered in England & Wales (company number 12159124) ("we", "us"). By creating an account or using the Service you agree to these Terms.

1. The Service

EverPitch provides booking, website and management software for campsites and holiday parks. We may update, add or remove features over time to improve the Service.

2. Accounts

You are responsible for the accuracy of the information you provide, for maintaining the security of your account credentials, and for all activity under your account. You must be authorised to act on behalf of the campsite you register.

3. Fees

EverPitch is offered with no monthly subscription fee by default. We charge a commission on bookings taken through the Service, agreed with you when you join. Optional paid features, such as custom domain hosting, are charged as described at sign-up. All fees are exclusive of VAT unless stated otherwise.

4. Payments

Guest payments are processed by Stripe and paid into your connected Stripe account; we do not hold your funds. Our commission and any applicable platform fees may be deducted at the time of payment. You are responsible for your own tax obligations and for honouring bookings taken through the Service.

5. Your content

You retain ownership of the content you upload (photos, descriptions, pricing and booking data). You grant us a licence to host and display that content as needed to operate the Service. You are responsible for ensuring you have the rights to any content you upload, including images imported from third-party platforms.

6. Acceptable use

You agree not to misuse the Service, including by attempting to disrupt it, access it without authorisation, or use it for unlawful purposes or to process bookings you cannot fulfil.

7. Third-party services

The Service integrates with third parties such as Stripe and Pitchup. Your use of those services is subject to their own terms, and we are not responsible for them.

8. Availability

We aim to keep the Service available and reliable but do not guarantee uninterrupted access. We may suspend the Service for maintenance or where necessary to protect it.

9. Liability

To the extent permitted by law, we are not liable for indirect or consequential losses, or for loss of profits, revenue or data. Nothing in these Terms excludes liability that cannot lawfully be excluded.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access where these Terms are breached. On termination we will make reasonable efforts to let you export your data.

11. Changes

We may update these Terms from time to time. Material changes will be notified to you, and continued use of the Service constitutes acceptance of the updated Terms.

12. Governing law

These Terms are governed by the laws of England & Wales, and the courts of England & Wales have exclusive jurisdiction.

Contact

Questions about these Terms? Email [email protected] or write to Astrondo Ltd, 235 Meltham Road, Huddersfield, England, HD4 7HL.

These terms are a starting template and should be reviewed by a qualified adviser before publication.